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Privacy Policy

Effective Date: 2026-03-02
Company Name: Proconstanta Solutions Limited
Website: https://proconstantasolutions.co.uk
Contact Email: enquiries@proconstantasolutions.co.uk
Registered in: United Kingdom
Company Number: 16247254

Application Name: Transform Bridge
Application Support: support@transformbridge.com

1. Who We Are

[Proconstanta Solutions Limited] (“we”, “our”, “us”) is a company registered in the United Kingdom.

We operate:

  • Our website built on WordPress
  • A desktop application distributed via the Microsoft Store
  • A subscription service for access to the Application

We are the data controller under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.

2. Scope of This Policy

This Privacy Policy applies to:

  • Users of our desktop application
  • Visitors to our website
  • Registered users
  • Customers who purchase subscriptions

3. Information We Collect

A. Account Information

When you create an account, we may collect:

  • Name (if provided)
  • Email address
  • Username
  • Encrypted password
  • Subscription status
  • Support communications

Accounts are required to:

  • Use the desktop application (where login is required)
  • Access subscription
  • Access documentation and manuals
  • Contact support

B. Payment Information

Subscription payments are processed securely through Stripe.

We do not store full credit card numbers or payment details.

Stripe may collect:

  • Billing name and address
  • Payment card details
  • Transaction history
  • IP address (for fraud prevention)

Stripe processes payment data according to its own privacy policy:
https://stripe.com/privacy

Stripe acts as an independent data controller for payment processing.

C. Website Data (WordPress & Plugins)

Our website is built on WordPress and uses various third-party plugins and services which may collect:

  • IP address
  • Browser type
  • Device information
  • Cookies
  • Login activity
  • Security logs

Plugins may include tools for:

  • Security monitoring
  • Spam prevention
  • Performance optimisation
  • Contact forms
  • Subscription management
  • Analytics

Each third-party plugin or service processes data in accordance with its own privacy policy.

D. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Improve performance
  • Analyse traffic

Where required by law, we obtain consent before placing non-essential cookies.

You can control cookies via your browser settings.

E. Desktop Application Data

Our desktop application allows users to:

  • Convert Excel files to JSON locally
  • Convert JSON files to Excel locally
  • Send JSON data to external APIs
  • Retrieve JSON data from APIs

Local file conversions occur on your device.

We do not permanently store Excel or JSON files unless explicitly stated.

When transmitting data to third-party APIs, data is sent to the endpoint configured by the user. We are not responsible for third-party API handling practices.

The application may collect limited technical data such as:

  • IP address (for authentication/security)
  • App version
  • Operating system
  • Device type
  • Error logs

4. Lawful Basis for Processing (UK & EU GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to provide subscriptions and application access
  • Legitimate interests – to secure and improve our services
  • Legal obligation – to comply with tax and accounting laws
  • Consent – where required (e.g., marketing communications)

5. How We Use Your Information

We use personal data to:

  • Provide and maintain our website and application
  • Authenticate users
  • Process subscription payments
  • Provide support and documentation access
  • Improve performance and security
  • Prevent fraud and abuse
  • Comply with legal obligations

We do not sell personal data.

6. International Data Transfers

As we operate globally, your data may be transferred outside the United Kingdom or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are implemented, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Secure hosting providers

7. Data Retention

We retain personal data:

  • While your account is active
  • As required for tax and legal obligations
  • As necessary to resolve disputes

You may request account deletion at any time by contacting us.

8. Your Data Protection Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability

You may also lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office
https://ico.org.uk/

9. Security Measures

We implement appropriate technical and organisational measures including:

  • Encrypted password storage
  • Secure hosting environments
  • HTTPS encryption
  • Access controls

However, no system can be guaranteed to be completely secure.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age (or the applicable age in your jurisdiction). We do not knowingly collect data from children.

11. Third-Party Links

Our website or application may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

Proconstanta Solutions Limited
Company Number: 16247254

Registered Address:
82A James Carter Road
MildenHall
Bury Saint Edmunds 
United Kingdom
IP28 7DE

Application Support Email: support@transformbridge.com
Transform Bridge Website: https://transformbridge.com
Company Website: https://proconstantasolutions.co.uk